Please read the message carefully:
I will confirm your order with the shipping company. Once the order is confirmed, it will be shipped the same day. No changes or modifications to any product are allowed after confirmation.
Partial order pickup is not available. Once the order is received, you have 14 days to request an exchange or return through the store branch only, and only with the original receipt. This excludes accessories, underwear, evening wear, and swimwear.
Trying on accessories, evening wear, swimwear, or underwear is not allowed.
If the order is not received and is refused, the full shipping cost must be paid to the courier.
Conditions for exchange or return:
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The original invoice must be provided.
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The item must be in its original condition with the tag attached.
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Exchange or return via the shipping company is not allowed after delivery.
Delivery Timeframes:
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Cairo and Giza: within 3 to 5 business days.
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Other governorates: within 1 week.
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Upper Egypt governorates: within 10 business days.